Version: May 2025
Welcome to Genie Nexus, (hereafter referred to as "genie-nexus", “gnxs.io”, "we", "our", or
"us"). Genie Nexus provides a software platform (hereafter referred to as the "Genie Nexus Platform" or “the Services”) aimed at people to gain insight into how their products or services are used.
These Terms of Service (hereafter referred to as "Terms") specify the legal terms under which we are providing the Services.
By using or continuing to use the Services you agree to use the Services solely in accordance with the Terms.
License
The Services are made available under a revocable, non-exclusive, non-transferable, and non- sublicensable right of use, subject to the Terms. All intellectual property rights in the Services, including all software and materials made available to you in relation to the Services, such as websites, data files, analyses, documentation, designs and reports shall remain exclusively vested in genie-nexus or its licensors.
Accuracy
We do not guarantee the accuracy of the Services and/or any output generated in connection with the use of the Services.
Use of the Services and its outputs is at your own risk and hence genie-nexus will under no circumstance be liable for any errors or inaccuracies in the Services.
Back-Ups, Updates
We will not be responsible for backing up your content, unless it is part of your plan.
We have the right to unilaterally change or update the Services, without notice to you, at any time and for any reason. You will be solely responsible for making any necessary changes to your hardware and/or software to ensure continued use of the Services. We do not guarantee
that your hardware and/or software will function with such updates of the Services.
Accounts
If you register for an account, you will be solely responsible for all of the account activity, including data pertaining to your customers (hereafter: “Customer Data”) and registration details or other information (hereafter: “Account Information”) provided under or with the use of your account.
You must notify us immediately in the case of any unauthorized or suspected unauthorized use.
Your account login credentials may only be used by you. Single logins shared by multiple individuals are not allowed.
You agree that you will keep your Account Information accurate and up to date.
Lawful Use, prohibitions
You will guarantee that your use of the Services is not in any way illegal, unlawful, obscene, offensive and/or fraudulent.
You will not sell, distribute, copy, sublicense, disassemble, reverse engineer, decompile and/or modify any part of the Services.
You will not interfere with, disrupt or circumvent any of the security measures of the Services.
Privacy and security
Privacy Policy
You consent to the collection, use and disclosure of any personally identifiable information provided by you, including Customer Data, in accordance with our privacy policy, which can be viewed at https://www.gnxs.io/pages/privacy (hereafter: “the Privacy Policy”). Amendments to the Privacy Policy will be posted on the genie-nexus website.
Security
We care about the integrity and security of your personal information and Customer Data. However, we do not warrant that our security is effective under all circumstances.
Rights to Data
You guarantee that you have all necessary rights to provide all Customer Data, Account Information, and any other information you make available in connection with the Services. You also guarantee that you have all necessary rights to grant all rights and licenses set out in these
Terms.
Customer Data Rights and License
In providing the Services we will process your data and Customer Data.
You hereby grant us a license to process Customer Data to provide the Services, including to use and disclose your Customer Data in accordance with the Privacy Policy.
Payment
Fees
The applicable fees, restrictions and access to specific features will vary depending on your chosen license (“Your License”).
Pricing details and other information relating to the Services can be read on Genie Nexus's website and are subject to change without notice.
You will pay all applicable fees for the full term of your subscription.
Any failure to pay the applicable fees in full at the payment due date may result in the deactivation of your account.
Termination
You can change Your License or stop using the Services altogether at any time. If you want to terminate your account please send an email message to that effect to dan@gnxs.io. Please note that you will not receive any refund for any prepaid fees.
Genie Nexus has the right to terminate the Services to you, or any part thereof, with immediate effect for any reason and at any time without incurring any liability or any other obligation to you. You will be reimbursed for any prepaid fees.
Publicity
We are permitted to use your company’s name and logo to be able to deliver the Services and for purposes of promoting the Services.
You are not permitted to make any statement with respect to your use of the Services that suggests a sponsorship by, partnership with or endorsement of Genie Nexus without our prior written approval.
Warranties
THE SERVICES ARE PROVIDED "AS IS", “AS AVAILABLE”, AND “WITH ALL FAULTS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL GENIE NEXUS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SERVICES OR THE USE OR OTHER DEALINGS IN THE SERVICES. GENIE NEXUS DOES NOT REPRESENT OR WARRANT THAT THE SERVICES WILL PERFORM WITHOUT INTERRUPTION OR ERROR NOR THAT THE SERVICES WILL BE SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION OR THAT CUS TOMER DATA WILL REMAIN PRIVATE OR SECURE.
Limitation of Liability
YOU AGREE THAT GENIE NEXUS IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF GOODWILL, BUSINESS PROFITS, B USINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, COMPUTER FAILURE, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICES. IN NO EVENT SHALL GENIE NEXUS’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE EXCEED THE AMOUNT OF ANY ACTUAL DIRECT DAMAGES INCURRED BY YOU UP TO THE AMOUNT OF THE FEES PAID BY YOU IN THE PRIOR TWELVE MONTHS FOR THE SPECIFIC SERVICE THAT IS THE SUBJECT OF THE CLAIM REGARDLESS OF THE BASIS OF THE CLAIM. THIS LIMIT APPLIES COLLECTIVELY TO GENIE NEXUS, ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS AND SUPPLIERS.
Indemnification
You agree to indemnify and hold harmless Genie Nexus, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any third party claims that you have used the Services in violation of another party’s rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized in writing by Genie Nexus.
Payment
Your payments made to us in relation to the Services will be handled by Stripe. (“Stripe”) in accordance with Stripes' terms and conditions and privacy statement (https://stripe.com/en-nl/privacy ). Stripe will act in respect to any processing of your personal (payment) data as the Data Controller under the General Data Protection Regulation (“GDPR”).
Other Legal Terms and Conditions
Amendments
Genie Nexus may unilaterally, modify or update these Terms from time to time. Updated versions of the Terms will be published on the genie nexus’s website. Your continued use of the Services following the posting of revised Terms will constitute your acceptance of the updated Terms. If
you do not agree to the (updated) Terms, you will refrain from using to the Services.
Governing Law and Jurisdiction
These Terms, the Services and all agreements resulting thereof between you and Genie Nexus, shall be exclusively governed by Dutch law.
Any disputes that may arise between you and Genie Nexus in relation to these Terms, the Services and all agreements resulting thereof between you and Genie Nexus, will be exclusively submitted to the competent sector of the Court of Noord-Holland, The Netherlands.
Entire agreement, No third-party beneficiary clause
These terms do not create any third party beneficiary rights and, together with any amendments and any additional agreements you may enter into with Genie Nexus, shall constitute the entire agreement between you and Genie Nexus concerning the Services.
If any provision of these Terms is deemed invalid by a court, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
Contact
Please send us an email message to dan@gnxs.io with any questions regarding these Terms.